How to get through to anyone

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Learn how to effectively persuade and communicate with even your worst customers. Join Dr. Mark Goulston, author of the best-selling book Just Listen, as he explores how to increase your ability to get through to anyone – even your most challenging customers!

Topic: Just Listen: Tips from a Former FBI Negotiation Trainer on How to Get Through To Anyone
Date: Thursday, September 12
Time: 10 AM (PDT) / 1 PM (EDT)
Speakers: Dr. Mark Goulston, former FBI Negotiation Trainer
Join this live webinar to learn:
  • Persuasive techniques for bosses, co-workers and customers
  • How to get through to others in difficult situations
  • Get people to buy into your ideas
  • And more...

Dr. Mark Goulston