Learn how to effectively persuade and communicate with even your worst customers. Join Dr. Mark Goulston, author of the best-selling book Just Listen, as he explores how to increase your ability to get through to anyone – even your most challenging customers!
How to get through to anyone
Topic: Just Listen: Tips from a Former FBI Negotiation Trainer on How to Get Through To Anyone
Date: Thursday, September 12
Time: 10 AM (PDT) / 1 PM (EDT)
Speakers: Dr. Mark Goulston, former FBI Negotiation Trainer
Join this live webinar to learn:
- Persuasive techniques for bosses, co-workers and customers
- How to get through to others in difficult situations
- Get people to buy into your ideas
- And more...
Dr. Mark Goulston