Deliver simply amazing customer service.

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Amazing customer service isn’t located in a department. It’s a philosophy to be embraced by everyone in any position in your company. It requires everyone to step up and be a leader.

In this fast-paced webinar, Shep Hyken will discuss concepts from his latest book Amaze Every Customer Every Time. He will explore the 5 tactical areas of customer amazement and detail his 52 immensely practical “amazement tools.”

Topic: How to Amaze Your Customer Every Time
Date: Wednesday, November 13
Time: 11 AM (PST) / 2 PM (EST)
Speaker: Shep Hyken, customer service expert and New York Times and Wall Street Journal best-selling author
Join this live webinar to learn:
  • How to be amazing – it’s not that hard!
  • How to be a leader when it comes to customer service
  • Tools to enhance your relationship with customers
  • And more...

Shep Hyken